The work AI can’t do
Companies are investing millions in AI-powered people analytics while starving the human relationships that keep top talent engaged.
A few months ago, I sat across from a CEO who was genuinely proud. He had just implemented an AI-powered people analytics platform: real-time sentiment data, predictive turnover scores, and engagement dashboards. Beautiful system. His HR team had been cut by a third. “It does what they used to do,” he told me.
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