Five organizational transformation killers

70% to 80% of organizational transformations fail, often due to poor leadership. Here’s what to avoid.

On a recent flight, I watched a woman try to sneak an oversize briefcase and suitcase onto the plane. When challenged, she waved her boarding pass at the gate agent and declared, “Do you see what that says?” pointing to her top-tier status. “That means I get to do what I want.”