How to handle being blamed for something that isn’t your fault

There’s a difference between taking responsibility for your team and becoming the scapegoat for someone else’s mistake. Knowing which situation you’re in matters.

When something goes wrong at work, a good organization focuses on what caused the problem and what can be done to ensure it does not happen again. If someone has made a mistake, we expect them to own that mistake and learn what they can do differently to prevent the same error in the future.