‘Benefit burnout’ and health insurance ‘planxiety’ send young workers to AI for HR answers

They’re also crowdsourcing advice on TikTok instead of talking to HR.

It’s open enrollment season again—that period between October and November when workers must reacquaint themselves with “deductibles,” “copays,” and “premiums.” Many would rather wait at the DMV, sit through a three-hour work meeting, or attempt to explain social media to tech-challeged loved ones than spend their afternoon selecting an insurance plan.